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Post in Customer Support
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Partial shipment

Hi 

i ordered something last week and it says 4 out of 6 of my items are shipped but what happened to the other two? Will I still receive them? One of the items I ordered is now out of stock, what will happen with this product?? 

Re: Partial shipment

Hi @mand94,

 

This means that all of the items were not available at the same distribution center, so your order was split and it will ship in 2 parts. I see that all of your items are still included in your order and you will be notified by email with tracking details when the remaining items ship out. Thank you!

 

Best regards,

Laurie 🙂 

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