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Post in Customer Support
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ch6rish
NEWCOMER I Insider
‎12-02-2024 08:24 AM
‎12-02-2024 08:24 AM

Package stuck in: PRE SHIPMENT

I ordered my package the 8th of November, 2024 it is now the 2nd of December, 2024. I ordered through DPO shipping, where is my package it has been 24 days since I've ordered it. Some items were limited edition as well. Please assist.

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keelybt
MOD Rouge
‎12-02-2024 09:03 AM
‎12-02-2024 09:03 AM

Re: Package stuck in: PRE SHIPMENT

@ch6rish I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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ch6rish
NEWCOMER I Insider
‎12-02-2024 09:29 AM
‎12-02-2024 09:29 AM

Re: Package stuck in: PRE SHIPMENT

Hi, I turned my pm's on. @keelybt 

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  • 2 replies
  • ‎12-02-2024 08:24 AM
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