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Post in Customer Support
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cannibalxashi
NEWCOMER I
‎12-20-2017 07:13 PM
‎12-20-2017 07:13 PM

Package sent to wrong address! please help!

Hello!

I made a order and there was an error to my address and was written incorrectly. I am now worried that the items will be stolen. Can anything be done about this?

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3 Replies
1 Reply
SianBT
ALUM II
‎12-24-2017 11:30 AM
‎12-24-2017 11:30 AM

Re: Package sent to wrong address! please help!

Hi @cannibalxashi, 

 

Due to the time sensitive nature of this issue, please call us at 1-877-SEPHORA for assistance. 

 

Bisous, 

 

Sian

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tdot87
NEWCOMER I
‎12-20-2017 07:19 PM
‎12-20-2017 07:19 PM

RE: Package sent to wrong address! please help!

Depends how long ago you placed the order. Has it already shipped? You could call Sephora customer service (+1-877-737-4672) if it hasn't shipped. Or call the postal provider's customer service line if it has already shipped. Good luck!
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1 Reply
cannibalxashi
NEWCOMER I
‎12-20-2017 07:25 PM
‎12-20-2017 07:25 PM

Re: RE: Package sent to wrong address! please help!

It's already shipped. Oh no 😞

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  • 3 replies
  • ‎12-20-2017 07:13 PM
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