Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Package says delivered but no package

My order says it was delivered today in the postal locker but nothing was there. It was after hours so my post office was closed. I did file a "service request". Can sephora help me in anyway? I payed alot for this order and its really freaking me out that it's missing.

Re: Package says delivered but no package

Hi @GenuinelyFake Oh no! I'll send you a PM.

Re: Package says delivered but no package

Hi I'm using the sephora app and it won't let me reply to your pm.i did send you a separate pm with my order # though and I hope you received it. Thanks 😊 

Re: Package says delivered but no package

@GenuinelyFake I received it and responded to it! 🙂 

3 Replies
Conversation Stats
  • 3 replies
  • 313 views
  • 0 Hearts Given
  • 2 Contributors
testing