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Post in Customer Support
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Package say delivered but was not received

Hi. I just checked on the status of my order and it says it was delivered on October 11th 2023, but I still have not received it. I’m so sad and i don’t know if it wasn’t delivered or someone stoled. This is so frustrating because its my first time buying in Sephora 😔

Re: Package say delivered but was not received

Hi @fernando0507,

 

I'm sorry to hear this! I'll send you a message.

 

Best,

Laurie 

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