Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

Package not received!!

Hello, I made an online order and received a notification that my package was delivered. I was home all day and my package was not delivered. The tracking number takes me to the company OnTrac and they claim my package was delivered; I have looked everywhere and my package is nowhere to be found. Can someone please help me!!?

Re: Package not received!!

Hi @Anonymous I'm sorry to hear that you haven't received your order. I will look into this for you and send you a PM. 

1 Reply
Conversation Stats
  • 1 reply
  • 178 views
  • 1 Hearts Given
  • 2 Contributors