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Anonymous Insider

Package not delivered/received

Hi!

 

On January 11th I placed an order with an estimated delivery of today. According to the online shipment tracking system it was delivered late yesterday evening at 9:49 PM, but it was nowhere to be found both yesterday and all day today. Is there anything you can do to help? 

 

Many thanks in advance!

Re: Package not delivered/received

Hi @Anonymous,

 

I will send you a private message so that I can help you with this. Thanks! 

 

Best Wishes,

 

Janean

Anonymous Insider

RE: Package not delivered/received

Sane here

Re: RE: Package not delivered/received

Hi @Anonymous,

 

I will send you a private message as well. Thanks! 

 

Best Wishes,

 

Janean

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