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Post in Customer Support
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Vidaluz
NEWCOMER I Vib
‎07-10-2018 02:42 AM
‎07-10-2018 02:42 AM

Package never delivered

I made an order on June 26th and according to the website my order was 'delivered' on July 2nd. I never received a package or got any notes of me missing the package. At this point I am looking towards filing for a refund. How do I do that?

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SianBT
ALUM II Insider
‎07-10-2018 11:02 AM
‎07-10-2018 11:02 AM

Re: Package never delivered

Hi @Vidaluz, 

 

I'm sorry to hear about this! I'm going to take a look and will send you a PM shortly. 

 

Bisous, 

 

Sian

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  • 1 reply
  • ‎07-10-2018 02:42 AM
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