Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Package missing

Hello, my tracking status shows that my package was delivered at the front door but I never received it. I've also checked my mail box and the management office but still haven't found it. This had never happened to me before with my other Sephora orders. Really hope someone could help resolve this issue! Thank you so much!

Re: Package missing

Hi @pamieeeistheone I'm sorry to hear that you haven't received your order. I will look into this for you and send you a PM with more information. 

1 Reply
Conversation Stats
  • 1 reply
  • 131 views
  • 0 Hearts Given
  • 2 Contributors