Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Package missing

Hi today my package was supposed to be delivered and the tracking says it’s delivered but the package is missing.. I was home all day and there was no sign of anybody knocking at the door or so and it says that package is delivered outside the front door but nothing was there. This has never ever happened before... I ordered a gift for my hubby’s birthday which is next week and now this has happened...I’m really sad and upset... kindly revert back... Thanks in advance. 

Re: Package missing

Hi @59abividzved,

 

Sorry to hear this! I'll take a look at your order and will send you a private message to help.

 

Best regards,

Laurie

RE: Re: Package missing

Thank you.. appreciate it.
2 Replies
Conversation Stats
  • 2 replies
  • 80 views
  • 1 Hearts Given
  • 2 Contributors