Package marked as delivered but no package!

[sr56]

I have been waiting at home for my package all day - finally received a notice that it had been delivered and went outside to collect it. No package! I also checked my neighbors porches and do not see anything. I received the email notice at 7:53pm (and ran outside) indicating delivery at 7:48pm - it’s not possible the package was taken. I live in a house with a mailbox, numbers clearly visible, should be no issue in finding the correct address ?

I am very distressed that these expensive items are lost and will be sharing this with friends and family if this package does not turn up.

please advice what steps I can take to figure this out - I don’t want to wait until the parcel is harder to locate.

thanks for the help!!  

[JaneanBT]

Hi @sr56,

I am sorry about that! I will send you a private message so I can look into this for you. 

Best Wishes,

Janean