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Post in Customer Support

Package have not yet arrived

Hi, 

I have placed an order on November 3rd and it shipped November 8th and I have not yet received my package. This is the longest I have to wait for my package to arrive from Sephora, and the delivery date keeps getting postponed. Please let know what are the steps I can take to resolve this issue.

 

Thank you.

Re: Package have not yet arrived

Hi @misskvee,

 

I'm sorry to hear you haven't received your package! I'm going to send you a PM to assist you further.

 

Always,

Danee

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