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Post in Customer Support
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jas21ks
NEWCOMER I Rouge
‎11-06-2023 06:51 PM
‎11-06-2023 06:51 PM

Package delivered to wrong house

I received a notification that my package was at my front door and when I checked it wasn’t there. I went back to the email and saw the picture of delivery and it was the wrong house!!! It wasn’t even my door! I checked my neighbours and nothing. I don’t even know where my package was dropped off. What are the steps to get my refund or a new packaged shipper?!

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DaneeBT
MOD Rouge
‎11-07-2023 08:08 AM
‎11-07-2023 08:08 AM

Re: Package delivered to wrong house

Hi @jas21ks Sorry to hear that! I'm sending you a PM.

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  • 1 reply
  • ‎11-06-2023 06:51 PM
  • 410 views
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  • 2 Contributors