Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Package Says It Was Delivered But I Never Got Package

I ordered some makeup on January 6th. I just realized I never got it and tracked the package. It says it was delivered on January 9th, 2021 but I never received the package. Has this happened to anyone else before? This is really weird because I have never had a package stolen before.

Re: Package Says It Was Delivered But I Never Got Package

Hi @alison3001,

 

I'm sorry to hear you haven't received your package. I will send you a PM.

 

Always,
Danee

1 Reply
Conversation Stats
  • 1 reply
  • 101 views
  • 0 Hearts Given
  • 2 Contributors
testing