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Post in Customer Support
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NatashaRaina
NEWCOMER I Rouge
‎02-15-2022 10:00 AM
‎02-15-2022 10:00 AM

Package Lost in Mail

In early January I ordered a package that had shipped right away but after a few days it said delayed and I wasn't receiving any updates. After about 3-4 weeks I put in a claim with UPS and they said that they accepted my claim that my package was lost but they have not given me any updates since. I was wondering if there is anything Sephora can do to look into or re-send the products. Thanks!

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keelybt
MOD Rouge
‎02-15-2022 10:38 AM
‎02-15-2022 10:38 AM

Re: Package Lost in Mail

@NatashaRaina Oh no! I will send you a PM for more information. 

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  • 1 reply
  • ‎02-15-2022 10:00 AM
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