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Post in Customer Support

PLAY BOX NOT MATCHING

This is my first subscription month with Play box. I received my email about what will be in my personal (October) box from the questions I answered in my beauty traits profile. I was happy with what was suppose to be shipped. When I got my box I was highly disappointed because every thing I got was for a fair skin person.

Anonymous Insider

the same tging happened to me I was suppose to get a diff...

the same tging happened to me I was suppose to get a different box and I got the one you were suppose to get..

Re: the same tging happened to me I was suppose to get a diff...

Hi @Anonymous,

 

I sincerely apologize about this! I'll be sending you a private message shortly. 🙂

 

Best Regards,

 

❤️ Raquel

Re: PLAY BOX NOT MATCHING

Hi @REALDEALCHELLE,

 

I'm sorry to hear this! I'll send you a private message shortly to assist.

 

- Laurie

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