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Post in Customer Support
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Thelmasmom
NEWCOMER I Rouge
‎02-05-2023 11:58 AM
‎02-05-2023 11:58 AM

Overcharged

I made a purchase today in-store at your Square 1 store and was charged for 2 of the same item (UD 2417897). The second item was a Sephora brand eye pencil and it was $9 less than the eyeshadow. I need a refund.

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DaneeBT
MOD Rouge
‎02-05-2023 12:06 PM
‎02-05-2023 12:06 PM

Re: Overcharged

Hi @Thelmasmom 

 

Oh no! As your purchase was made in store, please contact the Sephora store directly for assistance. Thank you and I'm sorry for this experience!


Regards,
Danee

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