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Post in Customer Support
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ChristyNKy
NEWCOMER I
‎11-09-2024 04:22 AM
‎11-09-2024 04:22 AM

Orders stuck in “processing”

I have 2 orders in processing right now. One has been in processing since the 5th. I’m thinking it might be due to a sample or an item I used my points for. Anybody else acting this problem?

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keelybt
MOD
‎11-09-2024 08:12 AM
‎11-09-2024 08:12 AM

Re: Orders stuck in “processing”

@ChristyNKy I'm sorry for the wait! We are experiencing longer processing times due to high volume from our promotion. You will receive an email once your orders ship and we appreciate your patience. 

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  • 1 reply
  • ‎11-09-2024 04:22 AM
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