Orders still "In Progress"

[Abigailc616]

I made an order on November 13 and then another order on November 14. Both still say "in progress" and have not shipped. I know there is an extra wait time because of the sale but a week seems like a long time, when can I expect them to ship?

[RaquelBT]

Hi @Abigailc616 & @Zoey1123,

I sincerely apologize about our order delays! We've posted a message regarding our November order delays you can view here > http://seph.me/2A0vVKn. Thank you so much for your patience! Please feel free to private message me if you have any questions. 🙂

Best Regards,

❤️ Raquel

[Zoey1123]

Hi. I received a message saying all my items were out of stock and my order was cancelled. Not only did I wait for so long Burbank I lost out on the 20% off deal. Very disappointed in this whole ordeal.

[Zoey1123]

In the same situation...super irritated