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Post in Customer Support
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Anonymous Insider
‎01-27-2019 10:05 AM
‎01-27-2019 10:05 AM

Orders still processing after 4 days?!? OOS now but not cancelled?!?

I’ve placed 4 orders since 1/24 and they are still “processing”. My orders have been shipped very quickly in the past so what’s going on? I’m concerned because several of the products are out of stock now. I would really like to receive the items as they were in stock when I placed the orders. Does this mean my orders will be cancelled?
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JaneanBT
ALUM II Rouge
‎01-27-2019 10:35 AM
‎01-27-2019 10:35 AM

Re: Orders still processing after 4 days?!? OOS now but not cancelled?!?

Hi @Anonymous,

 

I will  send you a private message so that I can look into this for you. Thanks! 

 

Best Wishes,

 

Janean

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  • ‎01-27-2019 10:05 AM
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