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Post in Customer Support
ohjennnnn
NEWCOMER I Rouge
‎11-13-2018 02:04 AM
‎11-13-2018 02:04 AM

Ordered at 1155 PM and site didn’t load until 12

I missed the VIB SALE due to the site crashing or not loading my screen. The loader worked for every other tab I had opened. Could have saved $50!!! Please help @sephora
0
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3 Replies
kevinbt
ALUM II Insider
‎11-13-2018 09:24 AM
‎11-13-2018 09:24 AM

Re: Ordered at 1155 PM and site didn’t load until 12

Hello @ohjennnnn- I'm sorry to hear that! You will need to speak with us over the phone for further assistance.  Please call 1-877-737-4672 so we can help. 


Regards, 
Kevin

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1 Reply
ohjennnnn
NEWCOMER I Rouge
‎11-14-2018 02:15 AM
‎11-14-2018 02:15 AM

RE: Re: Ordered at 1155 PM and site didn’t load until 12

Thank you so much Kevin, what a great and quick response! Hope I can get some help, calling tomorrow asap!!
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quspork
ICON II Rouge
‎11-13-2018 08:09 AM
‎11-13-2018 08:09 AM

Re: Ordered at 1155 PM and site didn’t load until 12

@ohjennnnn  Try either calling customer service or posting on the customer service board, here:

 

https://community.sephora.com/t5/Customer-Support/bd-p/Customer_Support

 

Good luck!

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Conversation Stats
  • 3 replies
  • ‎11-13-2018 02:04 AM
  • 251 views
  • 2 Hearts Given
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