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Ordered 3 days ago still pending.

I put an order in on the 18th and now it's the 21st and it's still pending. I haven't had this delay before. Does this indicate a problem?

Re: Ordered 3 days ago still pending.

Hi PlaidLove, 

 

I'm sorry to hear about this! I'm taking a look and will send you a PM shortly!

 

Bisous, 

 

Sian

Anonymous Insider

RE: Ordered 3 days ago still pending.

My order was placed on the 15th and it is still processing too; I received an email saying there was a delay but I don't know what the delay is.

Re: RE: Ordered 3 days ago still pending.

That's strange. I hope they get this fixed. I always had more luck with Sephora shipping than other cosmetic stores, but it's looking like they're having major issues right now. Hope you get your order soon!

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