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Post in Customer Support
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Order

Hello , i recently placed an order which i used 1500 of my points to get a trio of Bite Beauty Lipsticks and they have arrived . Every single one was broken at the base tho. Can i return these and get my points back ? I assume theres no more since they are no longer available in the rewards bazar . I’ll insert photos:( I don’t want to even try to use them because I fear they will snap off .

Re: Order

Hi @ThePhantom, I removed your order number for security purposes. I'm so sorry to see that your lipsticks arrived damaged. I see that you have been assisted with this. If you have any additional questions, please send me a PM

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