Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Order tracking

Hi there , I wonder why I havenโ€™t get a tracking for my order . How long does it usually take to get you order if you use standard ground delivery ? Thank you ! First time ordering online .

4 Replies

Re: Order tracking

Hi @Shpper23 Orders generally take 1-2 business days to process before they are shipped! This does not include weekends or holidays. I see that your order is processing and we'll notify you via email once it has been shipped! 

Re: Order tracking

Thank you , I got an email today ๐Ÿ˜…  itโ€™s just my first time ordering online and this is a birthday present so I wanted to make sure itโ€™s coming on time . Thanks for explaining tho , I appreciate it. 

Re: Order tracking

@Shpper23 @It should give you an estimate date for delivery when you placed your order online. 

Re: Order tracking

Thank you , they sent me an email  today . I was just worried coz my order is for a birthday present  ๐Ÿ™‚ 

Conversation Stats
  • 4 replies
  • 3256 views
  • 2 Hearts Given
  • 3 Contributors