Order taking time to ship, any help?

[Anonymous]

Wondering if my order will ship? I ordered with Klarna and was hoping to get the order for a wedding. Any issues?

[JaneanBT]

Hi @Anonymous,

 Shipping may be taking longer due to high demand and the Holiday Savings Event. Please check your expected delivery date under your order summary for your expected delivery date.

Best Wishes,

Janean

[meg294]

Every order takes forever to ship now. I usually get my order shipped in a week, even though I am Rouge and supposed to get three day shipping (which used to be two day but they took that away). So over Sephora and their loyalty program. 

[RachelKennison]

It’s incredibly annoying, they need to stop advertising those shipping times. My order from the sale will get here on the 15th - I ordered on the 5th. That’s a far cry from 3 day shipping. 

[DaneeBT]

Hi @RachelKennison,

I'm sorry to hear about this. The following message is shown at checkout: "Shipping is taking longer due to high demand. Please check your expected delivery date at checkout." The date that is listed is an estimated delivery date. However, it is possible the package may arrive sooner. Our teams will do their best to deliver your package as soon as possible and we appreciate your patience!

Always,
Danee