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Post in Customer Support
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Order still says in progress

I placed an order & it still has not been shipped out yet, no tracking number any movement at all. I did Place several orders since then and all of them have been shipped since yesterday and they all contain perfume samples. Is there a reason my order is still pending? # 

Re: Order still says in progress

Hi! I have the same problem as you! I talked with some people today and they said that my order will probably be shipped today. When did your order your package?

Re: Order still says in progress

Wow. Mine actually is marked for shipping today now but ups still doesnt have the package yet. Hopefully they get your order processed soon

Re: Order still says in progress

@MuahXOXO I'm sorry for the slight delay! I see that your order is currently being processed and should ship soon. We'll notify you via email as soon as the package has left our warehouse. Thank you for your patience!

Re: Order still says in progress

Awesome. Thank you 👍

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