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Post in Customer Support
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Anonymous Insider
‎02-20-2018 07:49 PM
‎02-20-2018 07:49 PM

Order status

I placed an order on February 14th and I have received a tracking number on the 16th but haven't gotten any other information on my package. When I go to track it, it just tells me that it'll be updated once my package has reached the carrier facility but it's been 4 days since it's shipped? 

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JaneanBT
ALUM II Rouge
‎02-21-2018 01:17 PM
‎02-21-2018 01:17 PM

Re: Order status

Hi @Anonymous,

 

I will send you a private message so that I can look into this for you. Thanks! 

 

Best Wishes,

 

Janean

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  • ‎02-20-2018 07:49 PM
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