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Post in Customer Support
szhang16
NEWCOMER I Rouge
‎12-04-2017 06:54 PM
‎12-04-2017 06:54 PM

Order status

I submitted my order on 12/1 and it's still in progress. I understand it hasn't been a long time yet but my VIB purchase was cancelled without any warning or notification from Sephora. I just want to make sure it doesn't happen again..

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ZakiyaBT
ALUM II Insider
‎12-12-2017 10:50 AM
‎12-12-2017 10:50 AM

Re: Order status

Hi @szhang16,

 

I am sorry to hear this! We are experiencing some processing delays due to high volume. If you have not been assisted with this please send me a PM with your order number for further assistance.

 

Best,

Zakiya

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  • ‎12-04-2017 06:54 PM
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