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Post in Customer Support
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Order shipped but no shipping tracking or details

My order shipped on the 29th with 2-day flash but when i track my order, i see nothing. it just says "on its way" and the tracking number says "UPS could not locate the shipment details for your request. Please verify your information." What's going on, its been so many days ???

Re: Order shipped but no shipping tracking or details

Hi @harpd It is likely due to the holiday weekend. If you are still not seeing an update, please send me a PM with your order number. 

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