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Post in Customer Support
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Order pending

I placed an order on 10/14 and it's now 10/18 and my order is still pending. I need these items for a wedding I'm in next week and am really scared I won't get them in time. I spent a good deal of money and am really frustrated that my order hasn't even been processed yet. 

Re: Order pending

Hi @Anonymous and @Xjanedoe,

 

I'm sorry to hear your orders are still processing! If you haven't already been assisted, can you please send me a private message with your order numbers so I can look into this for you? (Due to system issue, I wasn't able to send you a private message. I'm sorry about that!)

 

Always,
Danee

RE: Order pending

I ordered on October 14, October 16, and October 17,. I still have an order pending from the 14th, and the ones from the 16th and 17th are only partial shipments. I needed these by the beginning of next week for a vacation. I'm starting to freak out now. I don't think I'm going to order anymore.

Re: RE: Order pending

Hi @AnnaMrsToBe,

 

I've sent you a private message. Please check your inbox when you get a chance. Thank you 🙂

 

Always,

Danee

Anonymous Insider

Re: RE: Order pending

I ordered on the 15th & am having the same problems. I thought itd be almost to me by now! Its still pending 

Re: RE: Order pending

Hi @Anonymous,

 

I will send you a private message so that I can look into this for you. Thank you. 

 

Best Wishes,

 

Janean

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