Order not delivered

[TXDan32]

I have placed an order for the date of January 24. It was scheduled to be delivered on January 30. I yet to have my items delivered. All it says on my order is awaiting to carrier pickup from FedEX. I have not even gotten any updates on when the order is scheduled to be delivered or any type of notification delivery updates. This is very frustrating and unprofessional of Sephora customers. 

[keelybt]

@TXDan32 I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service