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Post in Customer Support
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Anonymous Insider

Order incomplete

Hello,

I placed an online order from Sephora and I got it delivered to the Uk, so as you will know it was really expensive and I was really disappointed to see today, when the box came to my door, that 2 items were missing from the order which has already been paid for. How can it be solved?

 

thank you

Re: Order incomplete

I live in the UK, and none of my items arrived. I got a complete random delivery. See the thread I made

https://community.sephora.com/t5/Customer-Support/sephora-messed-up-my-international-order-none-of-m...

 

Did you by any chance order besame items? 

Anonymous Insider

Re: Order incomplete

Hi, sorry to hear that..no,I had nothing from besame..it was a bundle from first aid beauty and a kat von d brightening powder.

Hope your order will sort out eventually!

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