Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
CosmicDancer
NEWCOMER I Vib
‎10-27-2017 08:59 PM
‎10-27-2017 08:59 PM

Order in progress for four days - then cancelled

I placed an order on Monday, it was listed as 'in progress' for four days then, this evening, it was cancelled. Should I re-do my order, or is this going to happen again?sephora.PNG

Reply
2 Replies
CosmicDancer
NEWCOMER I Vib
‎10-28-2017 04:51 PM
‎10-28-2017 04:51 PM

RE: Order in progress for four days - then cancelled

Could someone tell me why my order was cancelled? I don’t want to place another order and have this happen again.
0
Reply
1 Reply
RaquelBT
ALUM II Insider
‎10-29-2017 04:46 PM
‎10-29-2017 04:46 PM

Re: RE: Order in progress for four days - then cancelled

Hi @CosmicDancer,

 

I'm going to look into this and I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel

0
Reply
Conversation Stats
  • 2 replies
  • ‎10-27-2017 08:59 PM
  • 505 views
  • 2 Hearts Given
  • 2 Contributors
Photos1
  • sephora.PNG