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Post in Customer Support
courtneybrad
NEWCOMER III Rouge
‎10-16-2018 02:02 PM
‎10-16-2018 02:02 PM

Order hasn’t shipped?

Is there some kind of a holdup? It’s been 2 full business days and my package hasn’t shipped. I’d expect that during a sale but not during regular prices when I am supposed to have flash shipping..
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kevinbt
ALUM II Insider
‎10-16-2018 02:33 PM
‎10-16-2018 02:33 PM

Re: Order hasn’t shipped?

Hi @courtneybrad, I'm sorry to hear that! I can take a closer look at the order and see what might be going on.  I am sending you a PM to get more info. 

 

Regards, 

Kevin

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  • 1 reply
  • ‎10-16-2018 02:02 PM
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