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Post in Customer Support
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Anno07
NEWCOMER I Rouge
‎08-14-2018 04:07 PM
‎08-14-2018 04:07 PM

Order did not ship

I ordered something on Sunday and it still has not shipped. When I try to track it it says unsuccessful authorization (although my order was succesful) but it is the same information that I always use to shop at sephora and there are sufficient funds in my bank account. I shop online from sephora several times each month and never have a problem. How can I receive the things that I ordered? Do I need to place the order again

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1 Reply
MaliBT
ALUM II Rouge
‎08-14-2018 07:20 PM
‎08-14-2018 07:20 PM

Re: Order did not ship

Hi @Anno07, 

 

I'll send you a private message to assist you. Thanks!

 

-Mali 

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  • 1 reply
  • ‎08-14-2018 04:07 PM
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