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Post in Customer Support
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Order delivery date too long

I placed an order on Dec 27th to gift and haven't received the item yet, and it says the delivery date is on Jan 20th! This has never happened to me when purchasing from Sephora and it's really frustrating!

Re: Order delivery date too long

@Fateme74, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. 

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

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