Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Order cancelled but money was not refunded

Hello. I placed an order on September 20th, 2022 but I cancelled it because i wanted to add something else on it. I paid it thorugh paypal but I still don't have access to the money from that order because the transaction is "pending" and the "authorization is in progress". 

 

How long will it take to get the refund back into my account? Thanks. 

Re: Order cancelled but money was not refunded

@STEPHANIE942606 PayPal can hold the pending authorization for up to 30 days. 

Re: Order cancelled but money was not refunded

what about a chase debit card. My kid purchased some things on her debit card and never got her money back. When will she?

2 Replies
Conversation Stats
  • 2 replies
  • 433 views
  • 0 Hearts Given
  • 3 Contributors