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Post in Customer Support
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Order cancellation

I Ordered Something’s Online A Foundation And A Primer But My Primer was Canceled Because it Was Out Of Stock . I Spend $32 Dollars On It & I Don’t See That Money On My Debit Card & They Sent A Email Saying I Am Not Being Charged For The Canceled Items . 

Re: Order cancellation

Hi @JAXO14

 

It sounds like you may be seeing a pending authorization! These fall off automatically within 1-7 business days for domestic cards, and within one billing cycle for international cards. 

 

If you're still seeing this authorization after this time has elapsed, please feel free to send me a PM 🙂

 

Bisous, 

 

Sian

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