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Anonymous Insider

Order cancellation

Hello! I was doing some shopping on the Sephora app and had a car of 100.25 dollars. I have a rewards card that i was going to use. And i clicked on the view cart button and was review my cart when i dropped my phone and it processed my order before i could put in my gift card. So now the order charged my account. How do i cancel my order? I can’t call customer service until the morning. Honestly i just want my money back, can anyone help me?

Re: Order cancellation

Hi @Anonymous, our apologies for the delayed response! If you still need assistance with this, please give us a call at 1-877-SEPHORA. Thank you! 

 

Stay Fabulous,
Zanna
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