Order came damaged

[alexandria400]

I ordered a Tarte palette and one of the eyeshadows was cracked when I opened it. Is there any way to get a refund? I don't have my original receipt.

[LaurieBT]

@alexandria400, I'm so sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!