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Post in Customer Support
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kje5
NEWCOMER I Rouge
‎11-12-2018 09:07 PM
‎11-12-2018 09:07 PM

Order came broken

A Jouer highlight I bought came completely shattered, powder all over the outside of the box and everything. What is the protocol for dealing with a broken item that was ordered online? Thanks!

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keelybt
MOD Rouge
‎11-13-2018 08:23 AM
‎11-13-2018 08:23 AM

Re: Order came broken

Hi @kje5 Oh no! I'll send you a message to help. 

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  • 1 reply
  • ‎11-12-2018 09:07 PM
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