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Post in Customer Support
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Order Update

Hi, 

 

I placed an order last Friday (March 2, 2018) and my order is still in progress. My order number is XXXXXXXXXX. I already posted yesterday and the person who responded to me said that my orders would ship sometime yesterday and that I would receive it by end of day tomorrow. However it still has not shipped. I just want to know what is going on and if I will still receive my items. The processing has gone beyond what was stated on Sephora's order processing/shipping guidelines. 

 

Hoping for a speedy response.

Re: Order Update

Hi @michlavergne23,

 

I took out your order number for security purposes. I'll be sending you a PM shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel 

Re: Order Update

Thanks, I'll be waiting for your PM.

Re: Order Update

You're welcome! I sent it. 🙂

 

Best Regards,

 

❤️ Raquel 

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