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Post in Customer Support
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Anonymous Insider

Order Still Pending

I made an order on the 5th and it is still pending. I am not sure how I can fix whatever may be going on with it. If someone could let me know what I can do, that would be wonderful!

Re: Order Still Pending

Hi @Anonymous @Anonymous I'm sorry for the wait! We are experiencing a 1-2 business day delay in one of our distribution centers. If you need assistance with your orders, please send me a PM with your order numbers. 

Anonymous Insider

Re: Order Still Pending

I would like to know as well! I ordered stuff on February 2nd and it is also still pending. The last few times I've ordered I've had this issue. I don't know what is going on.

2 Replies
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