Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Order Still In Progress

Hi, I placed an order a few days ago and normally I get a shipment notice by now. My order still says in progress but the item is now out of stock. I'd like to know if I will still be receiving my order. Thank you.

Tags:

Re: Order Still In Progress

Hi @Sjluv,

 

I'm sorry that your order may be taking longer than expected to process and ship! Please note that if an item is ever removed from your order because it has gone out-of-stock, you will be notified via email. If you do not receive this kind of notification email, the order will include the items once shipped. If further assistance is needed, please send me a private message with your order number and I'll take a look. Thank you! 🙂 

 

- Laurie

1 Reply
Conversation Stats
  • 1 reply
  • 239 views
  • 0 Hearts Given
  • 2 Contributors