Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anna9999
NEWCOMER I Rouge
‎02-14-2018 09:02 AM
‎02-14-2018 09:02 AM

Order Pending

I placed my order on Sunday; and it is now Wednesday and  my order status still reads pending.  My bank account has charge pending as well.  I have ordered from Sephora multiple times in the past, and this is the first time I have ever had any issues.  Any idea why this issue is occurring?

0
Reply
1 Reply
LaurieBT
MOD Rouge
‎02-14-2018 10:36 AM
‎02-14-2018 10:36 AM

Re: Order Pending

Hi @Anna9999,

 

I'll take a look now and will send you a private message to assist shortly!

 

- Laurie

Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎02-14-2018 09:02 AM
  • 341 views
  • 1 Hearts Given
  • 2 Contributors
testing