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Post in Customer Support
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kendallthetime
NEWCOMER I Rouge
‎09-13-2017 08:27 AM
‎09-13-2017 08:27 AM

Order Pending

I have two orders whose status is still pending. The first order has been pending for 5 days and the second has been pending for 2 days. Is there a problem with my order? 

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ZannaBT
ALUM II Insider
‎09-19-2017 12:26 PM
‎09-19-2017 12:26 PM

Re: Order Pending

Hi @kendallthetime,

 

So sorry for the delay! Upon further review, it looks like both orders have successfully shipped! You should have received shipping confirmation emails with tracking numbers to closely monitor specific shipping dates. Please feel free to contact me if there is anything else that I can assist you with!

 

 

 

Stay Fabulous,
Zanna
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  • ‎09-13-2017 08:27 AM
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