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Post in Customer Support
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Order Cancellation?

I just placed an order (like 10 mins ago) through an accidental click of my thumb and would really like to cancel it. I’ve emailed customer service but I don’t know whether they will be helpful in the matter. Any advice on this issue?

Re: Order Cancellation?

Hi @GiaValerie I see that you have now been assisted with this by email. Please send me a PM if you have any additional questions. 

Re: Order Cancellation?

@GiaValerie Chances are they might not be able to cancel it and you would just have to take your order in store to return it or send it back for a refund. Try calling customer service and see what they can do for you. 

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