Options after 60 days

[makeuplover279]

Hi - I purchased a few moisturizers during mid November and am looking to return or exchange. I understand there’s a 60 day return policy but is it possible to get store credit? The moisturizers haven’t even been opened. If not, I’ll likely try to start buying makeup and skincare from TJ Maxx/Ulta at this point. Return policy there is much less of a headache. 😅

Thanks in advance!

Donna

[DaneeBT]

Hi @makeuplover279 

If your items were purchased in November, regretfully, they cannot be returned or exchanged as it is now outside of our return/exchange policy timeframe. I'm sorry about that! You can view our return/exchange policy here: https://www.sephora.com/beauty/returns-exchanges

Regards,

Danee