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Post in Customer Support
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Opened box

Got my package today and it was fully taped up but all the boxes/products inside were opened. I am so sad, I was so excited for my products but I am not gonna use them because none of them have seals. I really hope none of them were returns or tampered with. Called customer support and they are shipping out a new order but some of them aren’t in stock. Overall I am happy it’s resolved but scared why they were opened before they got shipped considering the box only have the Sephora tape on it. 

1 Reply

Re: Opened box

@presleybloom I'm sorry to hear about this experience and I will share this feedback with our distribution center. 

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