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Post in Customer Support
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Only half my order came thru??

Hi only half of my order came through. My order had 6 items including 1 free sample. But only 3 of the items came to me. I checled the order again to make sure but the app says its been delivered and i did get a package!!! But I’m missing a lippie, a pencil sharpener,  and a free sample … what do i do? Should I a get a partial refund? Can the items still be sent to me and set aside in-store for me to pickup? I’m so sad. I really needed the sharpener and I was so excited for lippie ! 

Re: Only half my order came thru??

@kavyapal Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

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